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Ken Hutchins, Vice President of Sales, Consumer Complaints6 Consumer Complaints07/05/2019Sales person (*****) informed me that their combination with wix was easy, I had actually expressed to him. my concern that other items required coding experience or employing a 3 Rd celebration. I was informed that was not the case. I purchased the item after the business sent out example websites that look remarkable, What was provided to me was practically one line of code that they expected to import into wix, by doing so it provides you a search that looks like something that came out of the '90s and it's nothing in contrast to the samples over marketed to me.

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I argued that what was delivered was not what was promoted and was told that they offer no refunds, my argument is that if you don't sell the item you are promoting then you should be paying back your clients what you took from them. their site also states 30-day Read MoreConsumer Reviews1 Consumer Evaluations, Terrible consumer experience.

I have actually been with them for over two years. Their service began to decrease and degrade numerous months ago, I was very patient with them and in the last two months it would take approximately 45 to 60 seconds to fill their pages. I called them to complain about the loading speed and how it is adversely impacting my service.

I asked to cancel the service and discussed that their service hasn't worked for months which they already knew. They sent me an email from the assistance team over 3 weeks later 4/20/20 stating that they will charge the month of May also since they need to get a 30-day notice even though I called them before the beginning of April.

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Understand, they have a terrible client support personnel and management that does not offer a crap about customer experience ... Read MoreOrganization Details1900 Addison St Ste 300, Berkeley, CA 94704BBB File Opened:7/ 31/2018Number of Employees:1 Mr.  Did you see this? , Vice President of Sales, Consumer Contact, Mr. Ken Hutchins, Vice President of Sales, Regional BBBGolden Gate Bbb, BBB Service Profiles might not be recreated for sales or advertising functions.